Shipping Policy
Thank you for shopping with Trend Vault!
We’re committed to delivering your favorite toys and games quickly, safely, and efficiently.
1. Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Based on location and order weight |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Free Shipping | 5–7 business days | On orders over $50 (within the U.S.) |
Note: Delivery times are estimates and may vary based on carrier delays or external factors.
3. Shipping Locations
We currently ship to:
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All 50 U.S. states
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U.S. territories
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APO/FPO addresses
International Shipping: Not available at this time. (Let us know if you'd like to add this in the future.)
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can track your package directly through the carrier’s website.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged:
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Lost or stolen packages: Please contact the carrier first. If the issue is unresolved, email us at trendvault.1store@gmail.com with your order number.
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Damaged items: Let us know within 48 hours of delivery with photos of the item and packaging.
6. Incorrect Shipping Information
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
7. Questions?
If you have any questions about your order or shipping, feel free to reach out:
📧 Email: trendvault.1store@gmail.com
📞 Phone: 913-375-4028